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Privacy Policy

EdmontonTechSupport.ca (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us or using our services.
  • Technical Data: IP address, browser type, device information, and website usage analytics.
  • Cookies & Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience.

2. How We Use Your Information

We use collected data for:

  • Providing and improving our technical support services.
  • Communicating with you regarding inquiries or service requests.
  • Enhancing website performance and security.
  • Complying with legal obligations.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Service Providers: Third-party vendors assisting us in service delivery.
  • Legal Authorities: When required by law, such as to comply with legal processes.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

6. Your Rights & Choices

  • You may request access to, correction, or deletion of your personal data.
  • You can manage cookie preferences via your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

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